Every driver
Driver Guide
Create your account, add a card, find a charger, start, stop, idle fees, unpaid balances, and what to do when something goes wrong.
18 pages · PDF, 7.0 MB · Edition 2026.10, 16 October 2026
EV Initiative · Guides
Every guide, in one place.
Step-by-step guides for everyone on the EV Initiative network, from drivers to building managers to the installers who put chargers in the ground. Pick yours, download the PDF, and keep it handy.
Drivers
Sign up, find a charger, start and stop, and read your receipt.
Buildings and properties
For the people who run a building, and for the owners of the chargers in it.
Building Admins and Property Managers
Building Guide
Your chargers, your electricity reimbursement, and opening Charger Monetization to your residents.
14 pages · PDF, 2.7 MB · Edition 2026.10, 16 October 2026
Charger Owners
Charger Owner Guide
Follow how your chargers perform, what they earn and whether they are online.
10 pages · PDF, 2.0 MB · Edition 2026.10, 16 October 2026
Homeowners
For homeowners who share the charger in their driveway.
Homeowners with a charger
Homeowner Host Guide
Turn on earning, set your price, your idle fee and its cap, and see what guests pay.
10 pages · PDF, 1.7 MB · Edition 2026.10, 16 October 2026
Operators
For the teams that run sites on the EV Initiative console.
Tenant Admins
Admin Guide
The full console: sites, chargers, prices, sessions, money, your team and settings.
27 pages · PDF, 8.6 MB · Edition 2026.10, 16 October 2026
Operators and Viewers
Operations Team Guide
The dashboard, chargers, sessions, idle fees, reports and money. Operators act, Viewers read.
12 pages · PDF, 5.9 MB · Edition 2026.10, 16 October 2026
Fleets
For companies whose cars charge on the company account.
Fleet Admins
Fleet Guide
Drivers, keyfobs, cars, plug and charge, sessions and the bill.
11 pages · PDF, 2.1 MB · Edition 2026.10, 16 October 2026
Sales Partners
For the installers who sell, install and stand behind our chargers.
Sales Partners
Sales Partner Guide
Register an install, commission the hardware, and follow your commission charger by charger.
10 pages · PDF, 1.9 MB · Edition 2026.10, 16 October 2026
EVI team PIN required
Guides for the EV Initiative team. Enter the team PIN to download.
PIN required
EVI Sales Reps
Sales Rep Guide
Your partner book, your direct deals, your notes and every line of your commission.
11 pages · PDF · Edition 2026.10, 16 October 2026
PIN required
EVI staff with Super Admin
EVI Staff Guide
Partners, sales staff, deployments, marketing and the platform behind every tenant.
15 pages · PDF · Edition 2026.10, 16 October 2026
Edition 2026.10, 16 October 2026. Sample screens use example data. Each guide keeps its address from one edition to the next. Questions: support@evinitiative.com