1. What these terms cover
In short: If your property pays the electricity bill for chargers on our network, and your agreement with us provides for reimbursement, these terms explain how we pay you back for that electricity. They also explain what you must do to get paid, and what happens if you don't. If you own the chargers, these terms don't cover them: our Host Program Terms and Payout Terms do.
These Site Host Terms govern how EV Initiative, Inc. ("EV Initiative," "we," "us") reimburses a Site Host ("you") for electricity used by Chargers at its Site, and how we pay any Revenue Share. They apply in addition to our Terms of Service, our Payout Terms and our Privacy Policy. The Payout Terms govern how we pay you, except where Section 8 says otherwise. These Site Host Terms decide what you are owed. The Site Agreement sets whether the Site takes Host Share and, if it does, the Site Fee rate. Where these Site Host Terms conflict with our Terms of Service, our Payout Terms or our Host Program Terms on electricity reimbursement or Revenue Share, these Site Host Terms control. In particular, the statements in Section 3 of our Payout Terms that amounts accrue while onboarding is incomplete and that nothing is lost by delay do not apply to electricity reimbursement, and apply to Revenue Share only as Sections 7 and 12 allow.
These terms apply to a Site Host that has accepted them, for a Site whose Launch Date is on or after 2 October 2026. A Site Host accepts them by signing a Site Agreement or an amendment that refers to them, by accepting them in writing, including by email, or by accepting them in the Platform where the Platform offers that. A Building Admin who accepts them does so for the Site Host. Every other Site is a Site with an existing agreement under Section 13, whether or not that agreement is in writing. These terms do not create a right to reimbursement that the Site Agreement does not give.
Chargers the Site Host owns. These terms do not apply to a Charger that the Site Host owns or controls as a Host under our Host Program Terms. The Site Host is paid for that Charger's sessions under the Host Program Terms and our Payout Terms, and the electricity those sessions use is settled with each session under those terms, not under these terms. Where the Site Host owns or controls some Chargers at the Site and not others, these terms apply only to the others.
Where these terms say that the Site Host or a Building Admin does something in the Platform and the Platform does not offer it to them, they may do it by writing to payouts@evinitiative.com, and it has the same effect. Where these terms say that the Platform shows something and it does not, we will give it to the Site Host on request.
Sections 1 to 13 each start with a short summary to help you read them. The full text of each section governs.
2. Definitions
In short: These are the words the rest of the terms rely on. Each one means exactly what is written here.
Site Host means the person or entity that pays the utility bill for the electricity supply serving one or more Chargers, and whose Site Agreement provides for reimbursement of the electricity those Chargers use. A Site has one Site Host.
Site means the property, or the part of a property, served by that electricity supply.
Site Agreement means an agreement between us and the Site Host about the Site.
Charger means an electric vehicle charger at the Site that is connected to our network, other than one that Section 1 excludes because the Site Host owns or controls it.
Platform has the meaning given in our Terms of Service.
Building Admin means each person who holds the Building Admin or Property Manager role for the Site in the Platform. The Site Host is bound by what a Building Admin does for the Site, including accepting these terms and connecting a Payout Account. A notice to a Building Admin is a notice to the Site Host.
Launch Date means the date and time we approve the first Charger at the Site to launch on our network. Adding Chargers later does not change it.
Start Date means the Launch Date. For a Site under Section 13, it means its Transition Date, or the time we record that date in the Platform if that is later. For a new Site Host under Section 10, it means the time Section 10.2 sets.
Grace Period means the 60 days (1,440 hours) starting at the Start Date. If at the Start Date no Building Admin for the Site is able to connect a Payout Account for it, in the Platform or through a Stripe setup we arrange, the Grace Period starts instead when we first give a Building Admin that ability.
Metered Energy means the kilowatt-hours (kWh) each Charger dispenses during a charging session, as recorded by that Charger's internal meter and reported to our network. Energy dispensed in a session we run to test or commission a Charger is not Metered Energy.
Energy Rate means the price per kWh recorded for the Site in the Platform under Section 3.
Settles means, for a charging session, that our payment processor confirms the driver's payment for that session has been collected. Where a session is paid in more than one payment, each payment settles separately.
Reimbursement Period means each calendar month. Reimbursement Periods are used for Statements and for the Claims Window. They do not set when we pay. Section 8.1 does.
Payout Account means the Stripe Connect account opened for the Site's electricity reimbursement in the Site's bank settings in the Platform, or through a Stripe setup we arrange with a Building Admin, in the name of the Site Host or of a payee it names under Section 5.1, that has passed Stripe's verification and has a valid bank account attached and able to receive payouts. A payment to the Payout Account discharges what we owe for the sessions it covers.
Contributed Energy means Metered Energy for which no reimbursement is owed because Section 6 applies.
Revenue Share means any share of charging revenue that a Site Agreement gives the Site Host, calculated as that agreement provides. It does not include a Host's share under our Host Program Terms, which those terms govern.
Site Fee means, at a Site whose Site Agreement elects Host Share, the part of the driver price set at the rate stated in that Site Agreement and applied to the tariff charges of each paid session.
Site Share means the Site Fee for a paid session less its pro-rata share of card processing. A Site Share is Revenue Share under these terms.
Statement means the record for a Reimbursement Period that we show the Building Admin in the Platform or send by email, showing the Metered Energy, Energy Rate, reimbursement, Revenue Share, deductions, adjustments and each transfer made, with the sessions each transfer covers.
Transfer Date means the date the obligation to pay the utility bill for the Site passes from the Site Host to another person or entity.
Transition Notice and Transition Date have the meanings given in Section 13.
Claims Window means the period described in Section 12.
3. What we reimburse, and at what rate
In short: We pay you the kWh the chargers used, times the per-kWh rate recorded for your site when each session started. We pay it even if the driver doesn't pay us. We don't pay demand charges or fixed meter charges, because the building pays those whether or not the chargers run.
3.1 The calculation. For each charging session at the Site, we owe the Site Host the Metered Energy for that session multiplied by the Energy Rate in effect when the session started, subject to Sections 5, 6 and 12.
3.2 What counts toward the Energy Rate. Only charges your utility bills per kWh: energy charges, including time-of-use energy charges; delivery charges billed per kWh; generation charges; the Power Charge Indifference Adjustment (PCIA) or its equivalent; other per-kWh surcharges; and utility taxes charged as a percentage of those charges or per kWh.
3.3 What does not count. Demand charges (charges based on the Site's peak kilowatt draw), customer charges, meter charges, service charges, connection charges, late fees, deposits, and any other charge that is not billed per kWh. These charges are set by the Site's overall service and equipment and do not change with the kWh the Chargers use, so we do not reimburse them.
3.4 One rate per session. The Energy Rate in effect when a session starts applies to all of the Metered Energy in that session. The Building Admin records one Energy Rate for the Site: the rate that best reflects what the Site pays per kWh under Section 3.2. Where the utility's rate changes by season or by usage tier, the Building Admin updates it when it changes. Where we agree to apply time-of-use rates for a Site, we set them in the Platform. Each time-of-use period has its own rate, and a base rate applies at any time no period covers. The rate for the period in which a session starts, in the Site's local time, applies to that session. The Site's local time is the time zone recorded for the Site in the Platform, and we record one before we set time-of-use rates. We do not split a session across time-of-use periods. Where electricity was priced by splitting a session across periods under other terms, it is not reimbursed under these terms. Where a Site's rate is set up in usage tiers, we apply its base rate to the whole session. Tier rates are not applied.
3.5 Setting the rate. The Building Admin is responsible for keeping the Energy Rate accurate. We may ask for a recent utility bill to confirm it, and we may correct a recorded rate that the bill does not support. A correction applies to sessions that start after we make it. No reimbursement accrues for a session that starts while no Energy Rate is recorded for the Site.
3.6 Upper limits. The highest rate the Platform accepts depends on the kind of rate:
- a single Energy Rate: 40 cents per kWh;
- the rate for a time-of-use period: 80 cents per kWh;
- the base rate that applies outside time-of-use periods: 40 cents per kWh;
- a usage-tier rate: 40 cents per kWh.
Each limit is in the currency of the Energy Rate. The Platform does not accept a higher rate. The Platform can also record a rate per hour of session time, of at most 80 cents per hour. A rate per hour is not an Energy Rate, and electricity charged at a rate per hour is not reimbursed under these terms. If a rate per hour applies when a session starts, we hold that session for review, and no reimbursement accrues for it under these terms unless we agree an amount with the Site Host in writing.
3.7 Rate changes. When your utility changes your rates, update the Energy Rate in the Platform. A new rate applies to sessions that start after you record it. We do not adjust sessions that started earlier.
3.8 Rate errors. If a Statement applies an Energy Rate to a session that is not the rate recorded for the Site when that session started, tell us in writing within 90 days after we issue the Statement. We will correct it on a later payment. If we disagree, we will explain why in writing within 30 days. After 90 days, the Energy Rate applied in a Statement is final, absent manifest error.
3.9 Whether or not the driver pays. Reimbursement is owed for Metered Energy whether or not the driver pays for the session. If a driver's payment for a session fails or falls short, and our attempts to collect it have ended, we pay the reimbursement for that session ourselves. Any amount the driver owes stays a debt to us.
3.10 Refunds and disputes. Reimbursement for Metered Energy is never reversed, reduced or offset because a driver's payment for the session is refunded, charged back or disputed.
4. Meter data
In short: Each charger's own meter decides how many kWh we pay for. You can see every session in your dashboard. If you think a reading is wrong, tell us within 90 days of the statement.
4.1 Source of record. Metered Energy, as recorded by each Charger and reported to our network, is the basis for every reimbursement. We do not estimate from building meters, sub-meters or utility bills.
4.2 What you can see. The Building Admin can see the Metered Energy for each Charger and each session in the Platform and can export it. Each Statement shows the Energy Rate applied and the resulting amount.
4.3 Missing data. If a Charger fails to report a session's energy, we use the last meter value the Charger actually reported. We never estimate or extrapolate energy that no meter recorded.
4.4 Disputing a reading. To dispute Metered Energy in a Statement, tell us in writing within 90 days after we issue it, naming the Charger, the period and the reason. We will review the Charger's meter records and diagnostics and respond within 30 days. If we find an error, we correct it on a later payment. After 90 days, the Metered Energy in a Statement is final, absent manifest error.
5. Connecting your Payout Account
In short: To be paid, connect a bank account within 60 days. For most sites the 60 days start at launch. Connect in time and we pay you for every session from the start, in one catch-up payment and then session by session. Connect later and we pay you only for sessions that start after you connect.
5.1 A condition of reimbursement. We pay electricity reimbursement and Revenue Share only to a Payout Account in the name of the Site Host, or of an entity the Site Host names in writing as its payee. Connecting a Payout Account is a condition of reimbursement, not a duty. Not connecting one is not a breach of these terms.
5.2 Grace Period. The Site Host has the Grace Period to connect a Payout Account.
5.3 Connected within the Grace Period. If the Payout Account is connected before the Grace Period ends, reimbursement accrues for every session that starts at or after the Start Date. We pay everything accrued up to the connection in one transfer soon after the Payout Account is connected, and pay each later session under Section 8.1. Until the Payout Account is connected, no reimbursement for that time is owed. A figure the Platform shows for it during the Grace Period is the amount that will accrue if the account is connected in time.
5.4 Connected after the Grace Period. If the Payout Account is connected after the Grace Period ends, reimbursement accrues only for sessions that start at or after the time the Payout Account is connected. Section 6 applies to the time before that.
5.5 Verification. Stripe verifies identity, the business and its beneficial owners. A Payout Account counts as connected at the earliest time our records show that Stripe confirmed it could receive payouts, whether from a Stripe notice to us or from our own check. Starting onboarding does not extend the Grace Period, and Stripe's review can take several days, so start early.
6. Contributed Energy
In short: If you don't connect a bank account within your 60 days, the electricity the chargers use from your start date until you connect is your contribution to running the chargers at your property. We don't owe reimbursement for it, and it can't be claimed later.
6.1 Two ways to supply electricity. A Site Host supplies electricity to the Chargers in one of two ways. It can connect a Payout Account before its Grace Period ends and be reimbursed from the Start Date under Section 5.3. Or it can supply the electricity at no charge, as a contribution to the charging service at its property, until it connects a Payout Account. A Site Host that has no connected Payout Account when its Grace Period ends has chosen the second way for the period in Section 6.2. This applies whether or not a Building Admin received a reminder under Section 9.
6.2 Period covered. Metered Energy in sessions that start at or after the Start Date, and before the time a Payout Account is connected, is Contributed Energy.
6.3 No reimbursement accrues. No reimbursement accrues for Contributed Energy. It is not an amount we owe and hold. Connecting a Payout Account later does not create a reimbursement for Contributed Energy, and no claim for it may be made later, under Section 12 or otherwise. This Section 6 applies despite anything in our Payout Terms, our Host Program Terms or any other terms of ours that says amounts accrue or are held while onboarding is incomplete, or that nothing is lost by delay.
6.4 Ending the contribution. The Site Host can end the contribution at any time by connecting a Payout Account. Reimbursement accrues for sessions that start at or after the time it is connected.
6.5 Record. On request, we will tell the Site Host the kWh of Contributed Energy for any period and the reimbursement that would have applied to it.
6.6 Public agencies. This Section 6 does not apply to a Site Host that is a public agency. For a public agency, reimbursement for the period Section 6.2 describes accrues and is held until a Payout Account is connected.
7. Revenue Share and Site Share
In short: If your agreement gives you a revenue share or a Site Share, it comes from what drivers actually pay, and it is paid to the same account as your electricity, session by session. It is held while you have no account, but not forever. If a driver's payment is refunded, your share of it is reversed, never your electricity.
7.1 Payment. Revenue Share, including a Site Share, where a Site Agreement provides for it, is calculated from the driver payment we actually collect for each session and is paid to the Payout Account under Section 8.1. Revenue Share earned while no Payout Account is connected is held. Once a Payout Account is connected, we pay held Revenue Share for each session that started within the 12 months before the connection, and for any earlier session the Site Host claimed in writing within the Claims Window. Section 12.3 does not revive held Revenue Share for any other earlier session.
7.2 Refunds and disputes. If a driver's payment for a session is refunded, charged back or disputed, the Revenue Share for that payment is reduced in proportion. Where we already paid it, we reverse that part of the transfer we made for it. Where we cannot reverse it from that transfer, we recover it from later Revenue Share. We never recover it from electricity reimbursement, and we never ask the Site Host to pay a negative balance for it.
8. How payouts work
In short: Stripe moves the money. We pay each session as soon as the driver's payment for it settles. Stripe then sends your balance to your bank on your account's schedule, weekly on Mondays unless your dashboard shows otherwise. Keep your bank details current.
8.1 Schedule. We pay each session's reimbursement and Revenue Share to the Payout Account by a transfer made once the payment for that session Settles, or under Section 3.9 where the driver's payment fails. Each transfer shows the sessions it covers. Stripe sends the balance of the Payout Account to its bank on that account's payout schedule. For a Payout Account opened through our Platform, that schedule is weekly, on Mondays, unless the Platform shows another. Stripe may hold the first payouts of a new account for a period it sets.
8.2 Minimum. Amounts below any minimum payout shown in the Platform carry forward to the next transfer. Carried-forward amounts do not expire while the Payout Account stays connected.
8.3 Stripe. Payouts are made through Stripe Connect. The Payout Account is governed by Stripe's agreement with the Site Host. We cannot see your banking credentials and cannot override Stripe's decisions about your account.
8.4 Tax. Stripe collects your tax information during onboarding, including Form W-9 for United States persons. Where the law requires an information return, such as a Form 1099, Stripe or we issue it. You are responsible for your own tax treatment of the amounts you receive. We may hold payment while required tax information is missing.
8.5 Bank changes. Change your bank details through the Payout Account. Changes apply to payouts made after Stripe confirms them. We are not responsible for a payout sent to details you provided.
8.6 Failed or returned payouts. If a transfer we send to the Payout Account fails or is returned to us, the amount stays owed to you, and we send it again after the account is fixed. If Stripe cannot pay out from your Payout Account to your bank, the amount stays in your Payout Account until you correct your bank details through Stripe. Amounts that stay unpaid are handled under the Unclaimed amounts section of the Payout Terms.
8.7 Account disconnected later. If the Payout Account is closed, disconnected, or restricted by Stripe so that it cannot receive payouts, reimbursement and Revenue Share keep accruing and are held. We pay what is held once the account can receive payouts again. We try to tell the Building Admin. Amounts held under this Section 8.7 that stay unpaid are handled under the Unclaimed amounts section of the Payout Terms.
8.8 Currency. Reimbursement and Revenue Share are calculated in the currency of the Energy Rate or of the session. Where we pay in another currency, we convert at the rate our payment processor applies, and the conversion cost is borne by the Payout Account, not by us. Each Statement shows the amount owed, the rate used, the conversion cost and the amount sent. Where we deduct an estimated conversion cost and the actual cost turns out different, we adjust the difference, up or down, on a later payment, including a later reimbursement payment.
9. Notices and reminders
In short: We try to remind you before your deadline, in your dashboard and by email. The deadline is set by these terms. It does not move if a reminder does not reach you.
9.1 Reminders. While a Grace Period is running, we try to show the Building Admin the days remaining in the Platform and to remind them by email before it ends. When we learn that a connected Payout Account can no longer receive payouts, we try to tell the Building Admin. Reminders are a courtesy. A reminder that is late, missing or not received does not extend the Grace Period or any other deadline, and does not change Section 6.
9.2 How. Emails go to each Building Admin's sign-in email address and to any notice email address the Site Host has given us in writing. For a Site under Section 13, we also send the Transition Notice to the notice address in its existing agreement by a method that confirms delivery.
9.3 Keep contacts current. The Site Host must keep at least one Building Admin current in the Platform, and must tell us at payouts@evinitiative.com of any change to its notice email address. A notice sent to the most recent contacts we hold counts as delivered. The Site Host's failure to update its contacts does not extend any deadline.
10. Change of ownership
In short: If someone else takes over the property's electricity bill, the new Site Host connects its own account. Money earned before the handover goes to the old Site Host's account. Splitting it is between buyer and seller.
10.1 Tell us. The Site Host must tell us within 30 days after the property is sold or the Transfer Date, whichever comes first.
10.2 New Site Host. We accept the person or entity that pays the utility bill for the Site after the Transfer Date as the new Site Host when it accepts these terms. Its Start Date is the later of the Transfer Date and the time we first receive written notice of the transfer from either Site Host. If it connects a Payout Account within its Grace Period, reimbursement accrues for sessions that start at or after its Start Date, except for any session we already paid to the previous Site Host under Section 10.4. Otherwise Sections 5.4 and 6 apply from its Start Date. Until we receive that notice, the previous Site Host's position under these terms continues for the Site, and the new Site Host has no claim for that time.
10.3 Amounts before the transfer. Reimbursement and Revenue Share that accrued before the Transfer Date are paid to the previous Site Host's Payout Account. If the previous Site Host had no Payout Account, Sections 5 and 6 apply to those sessions as they would have applied to it. We do not apportion amounts between buyer and seller. That is for their own agreement.
10.4 Not told. Until we are told of a transfer, we may pay the Payout Account of record, and that payment discharges what we owe for the sessions it covers.
11. Offsets
In short: If you owe us money under an invoice or agreement, we can take it out of your payout. Your statement shows every deduction. A refunded driver payment never comes out of your electricity.
We may deduct from any reimbursement or Revenue Share any amount the Site Host owes us under any agreement with us. That includes subscription fees, cellular data top-ups, service, repair or hardware invoices and overpayments. Each Statement shows every deduction and what it is for. We do not deduct an amount the Site Host disputes in good faith while the dispute is open. A reduction of Revenue Share under Section 7.2 is recovered only as that section allows, and never from electricity reimbursement.
12. Claims Window
In short: If you think we owe you money for a session, tell us within 12 months after the end of the month it started in. A wrong rate or meter reading must be raised within 90 days of the statement. After that, the claim is gone. Electricity you contributed under Section 6 can never be claimed.
12.1 Deadline. Any claim for payment for electricity used by the Chargers, or for Revenue Share, must be made to us in writing within 12 months after the end of the Reimbursement Period in which the session it relates to started. This applies however the claim is framed, including in contract, restitution or unjust enrichment, and including a claim that an amount was miscalculated, underpaid or never paid.
12.2 Waiver. A claim not made within that 12 months is waived and released. We have no obligation to pay it, and no credit, offset or other remedy is available for it in any forum.
12.3 Not covered. Section 12.1 does not reduce an amount our own Statement shows as accrued and payable to a connected Payout Account, an amount that stays owed under Section 8.6, or an amount held under Section 8.7. We pay those amounts, or handle them under Section 8.6 or 8.7. Section 7.1 decides which held Revenue Share is paid.
12.4 Relation to other deadlines. Sections 3.8 and 4.4 set shorter deadlines for disputing a rate or a meter reading, and those deadlines apply instead of Section 12.1. Section 13.4 sets the deadline for a claim about a period before a Site's Transition Date. This Section 12 applies to all other claims.
12.5 Law. Where applicable law does not allow a time limit this short to be agreed, the shortest period that law allows applies instead.
12.6 Independent. This Section 12 applies even if Section 6, or any other part of these terms, is held not to apply to a period. If any part of these terms is held unenforceable, the rest continues in effect.
12.7 Where to send a claim. Make any claim or dispute under these terms in writing to payouts@evinitiative.com.
13. Sites with an existing agreement
In short: If your site launched before 2 October 2026, or your agreement with us does not refer to these terms, your agreement keeps governing the past. These terms apply from your Transition Date, and we will tell you in writing when that is. Your 60 days to connect a bank account start on that date.
13.1 Transition Notice. This Section 13 applies to a Site with an existing agreement under Section 1. Before these terms apply to such a Site, we send its Site Host a Transition Notice that includes these terms, its Transition Date or how it will be set, how its Grace Period is counted and how to connect a Payout Account.
13.2 Transition Date. These terms apply to the Site from its Transition Date, which is the earliest of: (a) the date the Site Host accepts these terms for the Site after we send it the Transition Notice; (b) the date it signs an amendment adopting them; or (c) where its agreement allows us to update its terms by notice, the date stated in the Transition Notice, which is at least 30 days after we send it. A Transition Date starts at midnight at the beginning of that date in the Site's local time, or in Pacific time where no time zone is recorded for the Site. We record the Transition Date in the Platform, and the Platform shows it to the Building Admin. Accepting these terms in the Platform before we send the Transition Notice does not set a Transition Date.
13.3 Before and after. The existing agreement governs reimbursement for periods before the Transition Date. From the Transition Date, these terms govern electricity reimbursement, Revenue Share payment, notices, offsets and claims, and control over any conflicting provision of the existing agreement.
13.4 Earlier periods. Where the Transition Date is set under Section 13.2(a) or (b), any claim relating to a period before the Transition Date must be made to us in writing within 12 months after the Transition Date. Section 12.2 applies to a claim not made in that time. Accepting these terms or signing that amendment is the Site Host's agreement to this time limit.
13.5 Paying sooner. Before its Transition Date, we may pay a Site with an existing agreement session by session under Section 8.1, even where its agreement sets a longer schedule. Paying sooner does not change what its agreement says it is owed.
14. Changes
We may change these terms. Where a change is material, we will send the new version to the Building Admin and ask the Site Host to accept it. No change reduces an amount already accrued before it takes effect.
15. Disputes and governing law
The dispute resolution, time limit, governing law and general provisions of our Terms of Service apply to any dispute arising out of or relating to these Site Host Terms, as if these terms were part of the Terms of Service.
16. Contact
- EV Initiative, Inc., 2108 N St, Suite #4103, Sacramento, CA 95816
- payouts@evinitiative.com
- legal@evinitiative.com